Engage visitors
in conversation using
automated chatbots.
Improve communication and increase your conversion rates with conversational optimisation.
Engage | Understand | Recommend​ | Convert
How chatbots can improve engagement rates and customer experience.
24/7 Virtual Assistant
Don’t make your customers wait for an answer. Be available to customer requests instantly 24/7 and help your visitors find the information they need when they need it.
Human Handover
There will be times when a conversation needs to be handed over to a human, you can easily switch over from bot to human and vice - versa with just a click.
Conversational Design
Tap into our expertise and let us guide you through conversation design. We'll work with you to uncover your goals and plan the conversation flow to maximise the chance of success.
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Integrations
Integrate with your favourite tools and apps. Automatically sync new leads with your CRM. Connect with your calendars for real-time availability. Plug directly into booking platforms for events and reservations.
Insight & Analytics
Access real-time analysis and reports to track and optimise the performance of your chatbots. View individual chats and make improvements to conversation flow based on data.
Never miss a chance to engage with your customers
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Chatbots engage visitors from the second they arrive on-site, improve customer experience and result in conversion rates that are 3x higher than the average static webpage + form combination.
Automate Inbound Communications
Train your bot to answer frequently asked questions and help your customers find the information they need. Take the strain off your front line staff and receptionists and let your chatbot handle inbound enquiries at scale.
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Lead Generation
The longer you take to contact a lead after they request information, the less likely you are to close that deal. Chatbots give you the chance to connect with customers instantly, qualify requirements and route to a salesperson in real-time.
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Book Appointments
Imagine arriving at work and already having new meetings booked in the diary. Connect chatbots with your calendar and let visitors view your availability and select a time convenient for them.
Reservations
Integrate your chatbot with your reservation platform and increase online conversion rate using conversational support to guide visitors through their booking.
How We Work.
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Project Discovery
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Mapping out the chatbot use case & scope along with the conversation flow for the bot.
Design & Development
Developing an intuitive and engaging chatbot based on scope and conversation.
Third-party Integrations
Integrating the bot with third-party tools like database, WordPress, CRMs like Salesforce, HubSpot etc.
Acceptance Testing
Chatbot testing on client side, followed by design and flow iterations if required.
Deployment
Deploying it on the client’s side for them to make the most of the virtual assistant.